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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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cookie muncher

April 15, 2026

5  out of  5
rating by cookie muncher
"Great customer service!"
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Andrew Little

April 14, 2026

5  out of  5
rating by Andrew Little
"Wonderful customer service and timely. Thank you for all you do!! 10/10!"
We responded:
"Thank you, Andrew! I'm happy to know you appreciated our customer service and timely assistance. Your 10/10 rating means a lot to us, and we are glad to have you as a customer!"
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lynn roberts

April 13, 2026

5  out of  5
rating by lynn roberts
"I enjoy the communication that you are able to have with State Farms Department in this agency when it came to my automatic deposit not hitting the bank and I contacted them they was able to delay my payment for 5 days until my account was straightened up. The safe driving mechanism I'm not too crazy about because it actually requires too much attention in the mechanism makes quite a few mistakes. I don't feel that the discount is worth it.."
We responded:
"Thank you for your feedback, Lynn! I'm glad our team could assist with your billing and account needs! Additionally, we're happy to help troubleshoot the Drive Safe & Save discount with you at any time. We appreciate having you as a customer and we thank you for choosing us!"
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David

April 3, 2026

5  out of  5
rating by David
"I had a very positive experience finding a good car insurance rate through this location. The associate, Ruari O'Rourke, was very professional and communicative while guiding me through the process. I was very appreciative of his professional guidance and am a satisfied customer."
We responded:
"Thank you for your feedback, David! I'm happy to hear that Ruari provided you with professional guidance and helped you find a great car insurance rate. We appreciate your satisfaction and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Rick Heath

March 26, 2026

5  out of  5
rating by Rick Heath
"My Rep today was Ashley. She was very knowledgeable and I had a very pleasant experience speaking with her on the phone. My concern was the increase in my auto insurance and she was able to research the issue and decrease the amount that exceeded my expectation. Thank you Ashley . You are an asset to your Company!"
We responded:
"Thank you for your feedback, Rick! I'm glad to hear that Ashley provided you with such a pleasant experience and was able to address your concerns effectively. We truly value her expertise and dedication. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Ricky Rosado

March 19, 2026

5  out of  5
rating by Ricky Rosado
"I’ve dealt with a lot of insurance agencies and this go round is by the best!! Abbey Fisher provided excellent customer service with kindness and quick supportive service to my needs . Offered additional packages to my car insurance with no pressure at all and made my feel comfortable. A little amount of kindness goes long ways . in today’s days , that is really really important! Thank you Abbey and thank you State Farm!"
We responded:
"Thank you, Ricky! I'm happy to hear about your positive experience with Abbey. It's wonderful that she provided such supportive and kind service while making you feel comfortable. We appreciate your feedback and are here for any future needs. Thanks for choosing us!"
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Allyson Glover

March 18, 2026

5  out of  5
rating by Allyson Glover
"Got a policy with higher coverage here for less money than I currently pay at Geico! Switching to State Farm was such a good choice and Jack Humble was the best! Thank you guys!!"
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Au Mimi

March 17, 2026

5  out of  5
rating by Au Mimi
"Kelly Nelms is super State Farms Agent, very knowledgeable sweet and professional."
We responded:
"Thank you for your review, Au Mimi! I'm delighted to hear that Kelly's knowledge and professionalism made such a positive impression. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Monica B

March 17, 2026

5  out of  5
rating by Monica B
"I love Ms Ashleigh Smith! She is personable and very understanding. She really wants to protect the customer. I appreciate that very much!"
We responded:
"Thank you for your review, Monica! I'm glad to hear that Ashleigh's personable and understanding approach made a positive impact. We truly value your appreciation for her dedication to protecting our customers. Let us know if there's anything else we can assist you with!"
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Alessandra Balinova

March 16, 2026

5  out of  5
rating by Alessandra Balinova
"Great experience!"
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TJ C

March 5, 2026

5  out of  5
rating by TJ C
"Taylor from Statefarm was tremendously helpfully getting a quote for me while I was working. Excellent customer service"
We responded:
"Thank you, TJ C! We are happy to hear that Taylor provided excellent customer service and was able to assist you with your quote in a time-sensitive manner. We appreciate your feedback and are always here to help with any of your insurance needs!"
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Tom Kuchenbecker

March 5, 2026

5  out of  5
rating by Tom Kuchenbecker
"This is one of the best experiences , at 77 yrs of age, I have had with finding a new insurance company ! My old company left Georgia after 20 yrs and so went the search ! My agent kept finding me new polices more expensive, so I searched on my own. After about 15 trys searching, the last one I gave a try to was State Farm. Everyone always told me that State Farm is to high priced, but low and behold they were the lowest in price for both my home and auto and were the easiest to sign up with. Thanks to Jay Mckown he made my experience a goodone ! I also had a pleasant follow up call by Dana Krogman to check up on my experience. I believe I have found the company I should have had a long time ago ! Dont believe what everyone tells you all of the time without checking yourself. Thankyou State Farm Thomas Kuchenbecker Thomson Georgia"
We responded:
"Thank you, Tom, for sharing your experience! I'm happy to hear that Jay and Dana provided such excellent service and that you found the right fit with us for your insurance needs. It's great that you took the initiative to explore your options and found value with State Farm. If you ever have any questions or need further assistance, feel free to reach out. We’re here to help!"
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Blake Reed

February 28, 2026

5  out of  5
rating by Blake Reed
"A welcome call to verify information and to tell me about a safe driving course and Drive Safe and Save. Thanks to Juana for her suggestions."
We responded:
"Thank you, Blake! I'm happy to know that the welcome call was informative and covered the safe driving course and Drive Safe and Save program. If you have any questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Victor Bockman

February 18, 2026

5  out of  5
rating by Victor Bockman
"Josh and Juana were both prompt, professional and knowledgeable. Couldn't ask for better service."
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Grace Bailey

February 17, 2026

5  out of  5
rating by Grace Bailey
"Ashleigh was incredibly helpful regarding our auto insurance. She knows her stuff!!!"
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Kristy Holloway

February 13, 2026

5  out of  5
rating by Kristy Holloway
"Love State Farm💜🦋 Car insurance + Life term insurance Their prices aren't drastically high for no good reason... the discounts are excellent.."
We responded:
"Thank you, Kristy! I'm happy to hear you're satisfied with our car and life term insurance offerings. It's great to know our discounts and pricing are meeting your expectations. If you need anything else, feel free to reach out!"
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Oscar Armando Chicas Escobar

February 12, 2026

5  out of  5
rating by Oscar Armando Chicas Escobar
"I’m truly appreciate how Kelly have followed my request even when I haven’t call her back to remind that. I really surprised how Kelly work with customers, very professional, polite and helpful. Thank you so much!"
We responded:
"Oscar, thank you for your review! I'm happy to hear about your positive experience with Kelly. Her dedication and professionalism are truly valued here. If you need anything else, feel free to reach out!"
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Elizabeth Hodge

February 11, 2026

5  out of  5
rating by Elizabeth Hodge
"I spoke with Dana and she was absolutely amazing! She helped me with all of my questions and when she heard my animals in the background she even asked about them which I loved! Great firm to work with!"
We responded:
"Elizabeth, thank you for your wonderful feedback! I'm happy to hear that Dana provided such a positive experience and even connected with you over your pets. We appreciate your kind words about our office. If you have any more questions or need assistance, feel free to reach out anytime!"
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Bill Zavarello

February 7, 2026

5  out of  5
rating by Bill Zavarello
"Very good rapport with me as a new policy holder."
We responded:
"Thank you, Bill! I'm happy to hear that you felt a strong connection as a new policyholder. Building good relationships is important to us. If you have any questions or need further assistance, feel free to reach out!"
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Rasheed Mattis

February 6, 2026

5  out of  5
rating by Rasheed Mattis
"Dan Barracliff and his team has always been extremely helpful when it comes to answering questions, policy changes and any insurance related needs!"
We responded:
"Thank you, Rasheed! I'm happy to hear that Dan Barracliff and the team have been helpful with your insurance needs. We’re committed to providing excellent service, so feel free to reach out anytime you have more questions or need assistance. Thanks for choosing us!"
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Lyndsi Hemmingway

February 6, 2026

5  out of  5
rating by Lyndsi Hemmingway
"Everyone is super sweet and helpful. The rates for the coverage you get are unbeatable."
We responded:
"Thank you, Lyndsi! We're so happy to hear that our team provided a kind and helpful experience. It's great to know that you're satisfied with the coverage and rates we offer, too! Please let us know if there's anything else we can do for you and we are happy to help! "
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micheal Knox

February 3, 2026

5  out of  5
rating by micheal Knox
"Dana has Amazing customer Service Love how she is very willing to explain and offer different options."
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clinton dorsey

January 16, 2026

5  out of  5
rating by clinton dorsey
"Was able to help in a timely manner. Great experience"
We responded:
"Thank you, Clinton! I'm happy to know you had a great experience and that we could assist you promptly. If you ever need anything else, feel free to reach out!"
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Janae Forst

January 15, 2026

5  out of  5
rating by Janae Forst
"Taylor was fantastic! Very helpful, incredibly kind and quick! Thank you for your assistance!"
We responded:
"Thank you, Janae! I'm happy to hear that Taylor provided you with such helpful and kind service. We appreciate your feedback and are always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
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Dominique Gober

January 9, 2026

5  out of  5
rating by Dominique Gober
"Keeley Hall was very helpful. She helped me with understanding my policy and also got me setup with my online account for payments. Thanks for being so pleasant!"
We responded:
"Dominique, thank you for your wonderful feedback! I'm happy to hear that Keeley was able to assist you with your policy and online account setup. We appreciate your kind words and are always here to help with any questions or needs you might have. Let us know if there's anything else we can do for you!"